Your certainties to be competitive: SAP solutions.

We first analyse your entire business system or an individual process in detail, and understand how the different parts work together to achieve the goals you want.

Then we produce a detailed guide that clearly describes what those processes should look like for each area, with what requirements, functions and expected performance. This will become the main reference for growing your company, to be used for all subsequent activities and also as the basis for the business plan.

We choose the set of applications best suited to your needs and that will save you time, reduce errors, improve security, smoothen flows, facilitate updates and streamline tasks.

We take care of the installation and setup, customising it to your needs, and manage the licensing and synchronisation of modules. We like to think about every single detail so that you have the best possible operational experience right away.

Development activity is the beating heart of digital transformation. We love to create software solutions that enhance what is really important to your business. From designing intuitive applications to programming complex systems, we want to improve your operational efficiency with the power of online. If you are more agile and scalable on digital, the sooner you get noticed in the market.

We want you to be able to concentrate only on your core business. Our AMS is a transparent, fast and customised service. You can choose between three types which, combined in different ways, also form the basis for a fully customised service:

Training assistance: we receive your request and instruct you so that you can solve the problem yourself, while also learning how to use SAP to the fullest.
Corrective assistance: our team identifies your problem, fixes the error – even after multiple testing activities – and restores the initial status.
Evolutionary assistance: in this case, from time to time we technically analyse the problem detected in your company’s SAP system, identify the criticality, estimate the intervention and then proceed with the resolution.

The Help Desk is the first ‘window’ between your company and your customers or employees. It is indispensable for improving work efficiency, increasing authority, improving productivity and investing in your company’s economic growth.

To be effective at the Help Desk, you need dedicated software and digital tools, multi-channel support, automation and ticket management, databases and trained operators. We take care of all this for you.

Furthermore, it is possible to provide for the redundancy of systems thanks to the Disaster Recovery service on the secondary Data Centre in Milan, a service that includes the execution of recursive functionality tests and reactivation of application services. If, on the other hand, you have recently made your own infrastructural investments, our Treviso Data Centre can be configured to be your secondary Data Centre, guaranteeing Disaster Recovery functionality.